The Prefer Optic Vision Care
Customer Service Center Is Keeping You In Focus

Customer Service Center Number:
202-561-0000 Ext: 1
Hours of Operation:

Monday – Friday Hours – 10 AM to 4:00 PM

Answering Service is Available
24 Hours a Day, 7 Days a Week

Your calls will be returned within 24 hours the following business day. (Call 911 for All Medical Emergencies)

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The Prefer Optic Vision Care Customer Service Center’s primary objective is to focus on the needs of our program participants.  Our dedicated, professional staff is knowledgeable, helpful, and takes a customized approach to servicing every participant who calls the center.  Our offices are located in the DC metropolitan area. Therefore, our center representatives are very familiar with the Prefer Optic Vision Care DC Metropolitan Network of Service Providers.  They can offer you advice associated with selecting a service provider to meet your needs in addition to providing information to address most of your questions related to the benefit program details and requirements.  Calling our center will condense the time it takes get you on your way to the best options for taking advantage of your vision care benefits program.  Call (202) 561-0000 Ext:1, to determine your eligibility for benefits and to get answers to any questions or concerns you may have.  We are here to service you!

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Prefer Optic Vision Care DC Metropolitan Network of Service Providers

We have more than 30 network providers available to you in the Washington DC area.  The customer service center can help you determine the best provider to meet your particular circumstances. Our providers offer adult, pediatric, or family services, and they provide our participants a wide selection of eyeglass frame options.